RETURNS & REFUNDS

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Let's Make Things Right

At THREE & FOUND, we want you to feel good about every find.

If something isn't quite right with your order, we're here to help. This page explains how to get in touch with our team about a return, refund, or an issue with your purchase.

RETURN POLICY

We understand that sometimes a product may not be the right fit.

Return eligibility, applicable conditions, and any deadlines depend on our return policy and the circumstances of your purchase.

Before sending any item back, please contact our Customer Service team for guidance and instructions. This helps us make sure your return is handled correctly.

HOW TO REQUEST A RETURN

Need to return an item? Here's how to get started:

1. Contact our team

Visit our Customer Service page and tell us you'd like to request a return.

2. Share your order details

Include your order number, the email address used at checkout, and the reason for your request.

3. Wait for instructions

Our team will review your request and explain the next steps, including any applicable return instructions.

Please do not send an item back before receiving return instructions from our team.

REFUNDS

If your return or refund request is approved, we'll provide information about the next steps.

Refund eligibility, processing times, and the method of reimbursement depend on the applicable policy and the details of your order.

Once a refund has been processed, the time it takes for the funds to appear in your account may depend on your payment provider or financial institution.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

We're sorry if your order arrives damaged, defective, or different from what you purchased.

Please contact us as soon as possible with your order number and a description of the issue. Including clear photos of the item and its packaging can help us understand what happened and determine the appropriate next steps.

Our team will review the information and assist you.

NEED HELP?

Have questions about a return or refund? We're here to help.

Visit our Customer Service page and send us a message with your order details. Our team will guide you through the process.

Thank you for shopping with THREE & FOUND. We appreciate your trust and the opportunity to make your experience a positive one.

THREE & FOUND
FOUND BY THREE.